Working at Facq means that you get to make a difference in people's daily lives. From providing inspiration and offering our clients solutions and bespoke advice to ensuring flawless logistics and follow-up so that all their home projects come to life. And it all starts with our staff! Would you like to join us? Here are at least 5 good reasons why you should consider becoming a member of Team Facq.
5 good reasons for joining Team Facq
More than 140 years in business with the same unfailing passion
Jean Facq set up the family business in 1880. Ever since, Facq has been selling and distributing a complete range of sanitary ware, heating products and sustainable solutions.
Facq is a leading player in the sector nationwide and is determined to remain a privileged partner to its clients and to give visibility to plumbing and heating specialists as it is they who will help us tackle today's and tomorrow's climate challenges.
A universe waiting to be discovered
Facq... for Fred, Ann, Chloé, Quentin! and all the others! We have dozens of different roles, whether you would like to work in one of our showrooms, PROcenter, regional warehouses or in customer support.
Fred, plumber by training, wanted only one thing: developing his expertise at Facq, the benchmark in the sanitary and heating sector in Belgium. The favourite part of his job? Counter sales, direct contact with professional clients.
Ann, with her talent for design, was always keen to work in interior design. Her idea of the perfect job? Advising and assisting private clients. And she found her dream job as "sales consultant" at Facq.
Chloé, didn't think twice about joining Ann, her lifelong friend, who kept going on about the atmosphere and team spirit at Facq. She has an administrative role in one of the central departments.
Quentin, was looking for the stability of a growing business with a human touch. His dedication and skills in logistics make him a top-class storekeeper.
As for all the Others, they all had an equally good reason for joining Facq as they were all convinced that they would be given the opportunity to blossom professionally.
A vast network of retail outlets
Facq, means a turnover of more than 385 million euro and a close on 900-strong workforce across 46 retail outlets (PROcenters), 15 showrooms and 3 logistics depots.
Proximity to our clients and bespoke advice are two of our core values.
Close to the professionals in the business.... Facq wants to make sure that every Belgian professional has access to a PROcenter within a 30-minute drive from his home or site. Product availability means that they can get down to work fast and can lay their hands on anything they are looking for within a minimum of time. With our 3 logistics depots, we go out of our way to provide a flawless logistics and delivery service across Belgium every day.
... and consumers! across our 15 showrooms and "Green Home" spaces, our sales consultants provide consumers with innovative solutions and design advice.
Our quality commitment
ISO 9001 certified since 1997, and continuously monitored, Facq goes for complete satisfaction. We do everything we can to offer professionals and consumers the very best products that meet the most stringent criteria in terms of reliability, safety and ease of installation. Together with our suppliers, we are always looking for new ideas that make life in the bathroom not only more pleasant but also more economical and environmentally friendly.
FOCUS ON THE CUSTOMER
- I welcome customers the way I would like to be welcomed
- I understand customers' needs and offer them an appropriate solution
- I go out of my way to make sure that customers are satisfied
- I develop the skills and know-how my role requires
- I offer efficient solutions to the various problems
- I share my expertise and knowledge in an intelligible manner
- I respect my colleagues and their work
- The team can count on me come what may
- I communicate with my colleagues and contribute to a positive atmosphere
- I devote myself to my work every day
- I represent Facq and portray my company's image
- I actively make sure that objectives are achieved